COOKIE POLICY
This Cookie Policy (“Cookie Policy”, “Policy”) governs the
manner in which the YES BOSS LUXURY CAR TRANSPORT digital platform, (hereinafter referred
to as the “Platform”), owned and operated by YES BOSS LUXURY CAR
TRANSPORT L.L.C, a Limited Liability Company incorporated in accordance with the laws
of the United Arab Emirates, commercial license number: 1146329 issued by the
Department of Economic Development (DED) of Dubai on 19/04/2023, registered at the address Office No. 607 —
Malak Al Sayyah and Sons Investment LLC, Business Bay, Dubai, UAE (hereinafter referred to as the
“Company”, “we”) uses cookies and similar technologies to recognize
you when you visit our Platform on the website https://yes-boss.ae.It
explains what these technologies
are and why we use them, as well as your rights to control our use of them.
The Cookie Policy is an integral part of the
YES BOSS LUXURY CAR TRANSPORT digital platform Terms of Use of
the Platform (the “Terms”). The Terms, together with Risk Statement and
Privacy Policy, and this Policy form a binding agreement (hereinafter referred to as the
“Agreement”) between the Company and you, as a user of the
Platform (hereinafter – “You”, “User”). By
registering as a User of the Platform, as
well as using the Platform, you confirm your acceptance of the Agreement and your authorization to use
the Platform, its products and services. If you do not agree with the Terms, the Risk Statement, Privacy
Policy, or this Policy, or not duly authorized to use the Platform, its products and services, you must
immediately stop using the Platform.
- 1. GENERAL PROVISIONS
1.1. “Cookies” are simple text files that are stored on your computer or
mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some
anonymous information such as a unique identifier, website’s domain name, and some digits and numbers.
1.2. Reasons for us to use Cookies. Some cookies are required for technical
reasons in order for our Platform to operate, and we refer to these as “essential” or “strictly necessary”
cookies. Other cookies also enable us to track and target the interests of our Users to enhance the
experience on our Platform. Third parties serve cookies through our Platform for advertising, analytics and
other purposes.
- 2. TYPES OF COOKIES USED ON THE PLATFORM
2.1. We use several types of Cookies on the Platform:
According to the party setting the Cookies:
Cookies set by the Platform owner (in this case YES BOSS
LUXURY CAR TRANSPORT L.L.C) are called “first party cookies”. Cookies set
by parties other than the Platform owner are called “third party cookies”.
Third party cookies enable third party features or functionality to be provided on or
through the Platform (e.g. like advertising, interactive content and analytics). The parties that set
these third party cookies can recognize your computer both when it visits certain websites.
According to the purpose of setting:
Necessary cookies. Necessary cookies allow us to offer you the best possible experience
when accessing and navigating through our Platform and using its features. For example, these Cookies
let us recognize that you have created an account and have logged into that account.
Functionality cookies. Functionality Cookies let us operate the Platform in accordance
with the choices you make. For example, we will recognize your user account and remember how you
customized the Platform during future visits.
Analytical cookies. These Cookies enable us and third-party services to collect
aggregated data for statistical purposes on how our visitors use the website. These Cookies do not
contain personal information such as names and email addresses and are used to help us improve your user
experience of the platform.
3. HOW THE USER CAN CONTROL COOKIES ON THE PLATFORM
3.1. You have the right to decide whether to accept or reject Cookies. You can
exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent
Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be
rejected as they are strictly necessary to provide you with services.
3.2. The Cookie Consent Manager can be found on our Platform. If you choose to reject
cookies, you may still use our Platform though your access to some functionality and areas of our Platform
may be restricted.
3.3. You may also set or amend your web browser controls to accept or refuse Cookies. As the
means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you
should visit your browser’s help menu for more information.
3.4. If you want to restrict or block the Cookies that are set by our Platform, you can do
so through your browser setting. Alternatively, you can visit www.internetcookies.org, which contains comprehensive
information on how to do this on a wide variety of browsers and devices. You will find general information
about Cookies and details on how to delete Cookies from your device.
- 4. CHANGES TO THE POLICY
4.1. We may update this Cookie Policy from time to time in order to reflect, for example,
changes to the Cookies we use or for other operational, legal or regulatory reasons.
4.2. The Company may make such changes at any time without prior notice. Any changes to this
Policy may be posted on our Platform or sent to the User via push notifications or email according to the
details specified in the User’s account on the Platform.
4.3. As such, it is responsibility of the User to check the Platform regularly, to allow the
Platform to receive such notices, and to keep your email address and other account contact information up to
date. The User agrees to such changes continuing to use the Platform after such changes become effective.
- 5. GOVERNING LAW AND DISPUTES RESOLUTION
5.1. This Cookie Policy and other documents constituting the Agreement shall be governed by
the laws of the United Arab Emirates.
5.2. Any dispute arising in connection with or in relation to this Cookie Policy, other
documents constituting the Agreement with the User, or in relation to the Platform, including any question
regarding its existence, validity or termination, shall be resolved by the Parties through negotiations. If
no agreement is reached, the dispute shall be referred to and finally resolved in Dubai Courts in accordance
with the laws of the United Arab Emirates.
- 6. MISCELLANEOUS
6.1. We may make changes to this Cookie Policy without your consent. At the same time, we
notify you of such changes by sending information about them or a new version of the Cookie Policy by e-mail
specified and confirmed in your Account. By continuing to use the Platform, you consent to such changes.
6.2. This Cookie Policy, the Terms, Risk Statement, and the Privacy Policy constitute the
entire and sole Agreement. If any provision of the documents making up the Agreement is held to be unlawful,
void, or for any reason unenforceable, that provision shall be deemed severable from the other terms and
conditions and shall not affect the validity and enforceability of any remaining provisions of the Agreement
documents. This Cookie Policy, the Terms, Risk Statement, as well as the Privacy Policy cannot be changed,
canceled or modified, except as provided by us in the provisions of the Agreement documents. No waiver by
either party of any breach or default under the Agreement shall be deemed a waiver of any prior or
subsequent breach or default.
6.3. The new Cookie Policy comes into force from the moment it is posted on the Platform,
unless otherwise provided by the new edition of the Cookie Policy.
6.4. Any suggestions or questions about this Cookie Policy should be sent to us by email manager@yes-boss.ae.
6.5. This Cookie Policy is posted on the Website https://yes-boss.ae.
- 7. ADDRESS AND DETAILS OF THE COMPANY
Name of the company
YES BOSS LUXURY CAR TRANSPORT L.L.C
Registered office address
Office No. 607 — Malak Al Sayyah and Sons Investment LLC, Business Bay Dubai, UAE
PRIVACY POLICY
This Privacy Policy (“Privacy Policy”, “Policy”) governs the manner in
which the YES BOSS LUXURY CAR TRANSPORT digital platform, (hereinafter referred to as
the “Platform”), owned and operated by YES BOSS LUXURY CAR
TRANSPORT L.L.C, a Limited Liability Company incorporated in accordance with the laws
of the United Arab Emirates, commercial license number: 1146329 issued by
the Department of Economic Development (DED) of Dubai on 19/04/2023, registered at the address Office
No. 607 — Malak Al Sayyah and Sons Investment LLC, Business Bay Dubai, UAE (hereinafter referred to
as the “Company”, “we”) collects, uses and discloses information received from the User
and about the User (hereinafter also “you”) when you visit and use the Platform
available on Internet on the website https://yes-boss.ae, as well as
your ability to control certain uses of this data.
The Privacy Policy is an integral part of the YES BOSS LUXURY CAR TRANSPORT digital
platform Terms of Use of the Platform (the “Terms”). This Policy, together with the
Terms, Risk Statement, Cookies Policy, form a binding agreement (hereinafter referred to as the
“Agreement”) between the Company and you, as a private user for your use of the
Platform. By registering as a User of the Platform, as well as using the Platform, you confirm your
acceptance of the Agreement and your authorization to use the Platform, its products and services. If
you do not agree with this Policy, the Terms, the Risk Statement, Cookies Policy, or not duly authorized
to use the Platform, its products and services, you must immediately stop using the Platform.
- 1. GENERAL PROVISIONS
1.1. For the purposes of this Privacy Policy, your personal or/and corporate data, if
applicable (“Data”) means:
Personal or/and corporate information that you provide about
yourself or/and company you represent
when registering (creating an Account) or in the process of using our services and products on the
Platform. The information necessary for the provision of the services is highlighted in a special
way. The rest of the information is provided by you at your discretion.
Data that is automatically transmitted to the Platform’s services when you use them using the
software installed on your device, including IP address, cookie data, information about your browser
(or other program through which the services are accessed), technical characteristics of the
hardware and software that you use, the date and time of access to the services, the addresses of
the requested pages and other similar information.
Other information about you, the processing of which is provided for by the documents of the
Agreement.
1.2. This Privacy Policy applies only to the Platform and only in relation to the Data
of Users and potential Users of the Platform.
- 2. DATA WE COLLECT ABOUT YOU
2.1. We collect information from you when you choose to provide it to us. The
information we collect may include corporate and personal information (hereinafter –
“Data”) such as:
- Your first name and last name;
- Your full address;
- Your mobile phone number;
- Your e-mail address;
- Your location;
- Your passport or/and residential ID details (if applicable);
- The name of the company you represent and its details (if applicable);
- Payment details.
2.2. Data is collected when you:
- create an account on our Platform;
- become our User in accordance with the documents of the Agreement;
- use the Platform;
- make payments;
- restore access to the Account;
- exercise your rights and fulfill your obligations as a User in accordance with the terms of the
Agreement;
- subscribe to the newsletter;
- communicate with us;
- automatically when you navigate the Platform.
2.3. Data is may be requested to be confirmed by providing a copy of personal identity
document or/and documents of the company you represent (if applicable) in accordance with the applicable
law in order to use the Platform and its services.
- 3. HOW WE USE YOUR DATA
3.1. We use the Data we collect about you or/and the company you represent or that you
- provide to us, including personal or/and corporate data:
- to present our Platform and its content to you;
- create a User Account;
- to provide you with information, products or services that you request from us;
- in order to fulfill our obligations and enforce our rights arising from any agreements concluded between
you and us, including in relation to billing, crediting and withdrawal of funds under theAgreement;
- to notify you of changes to our Platform or any products or services we offer or make available through
it;
- to enable you to participate in interactive features of our Platform;
- to help us develop and test updates to our Platform;
- determining your location for security and fraud prevention;
- confirmation of the accuracy and completeness of the Data provided by you;
- to provide you with effective customer and technical support in the event of problems related to the use
of the Platform;
- to fulfill any other purposes for which you provide them and to fulfill any other purposes for which you
provide them.
3.2. In the event of your request to restore access to the Account, if you have lost or
forgotten your identification data for access, we request a document proving your identity (passport,
other state identifier in accordance with your personal law) your mobile phone number and/or e-mail
address.
- 4. PROCESSING OF YOUR DATA
AND ITS DISCLOSURE TO THIRD PARTIES
4.1. The Platform stores your Data in accordance with the internal rules of specific
services.
4.2. With regard to your Data, its confidentiality is preserved, except for cases of
voluntary provision of information about yourself for general access to an unlimited number of persons.
By using certain services, you agree that a certain part of your Data will become publicly available.
4.3. The Website has the right to disclose your Data to third parties in the following
cases:
4.3.1. You have agreed to such actions.
4.3.2. Disclosure is necessary in order for you to use a particular service or to comply
with a particular agreement or contract with a User.
4.3.3. Disclosure of information is provided for by the current legislation within the
framework of the procedure established by the applicable law at the request of the competent state and
international bodies and organizations, the competent judicial authorities and executive authorities,
supervisory and other regulatory authorities.
4.4. The processing of your Data is carried out without time limit in any legal way,
including in Data information systems using automation tools or without using such tools.
4.5. In case of loss or disclosure of your Data, we inform you about such loss or
disclosure.
4.6. We take the necessary organizational and technical measures to protect your Data
from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as
well as from other illegal actions of third parties.
4.7. Together with you, we take all necessary measures to prevent losses or other
negative consequences caused by the loss or disclosure of your Data.
- 5. OBLIGATIONS OF THE PARTIES
5.1. You should:
- Provide information about your Data necessary for using the Platform, exercising the right and
fulfilling obligations under the Agreement;
- Update, supplement the provided information about Data in case of changes in this information.
5.2. We must:
- Use the information received solely for the purposes specified in this Privacy Policy;
- Ensure that confidential information is kept secret, not disclosed without your prior written
permission, and is not sold, exchanged, published or otherwise disclosed, except as provided in this
Privacy Policy;
- Take precautions to protect the confidentiality of your Data in accordance with the procedure
normally used to protect this kind of information in existing business transactions;
- Block the processing of your Data from the moment of your request or your request or the request of
your legal representative or authorized body for the protection of the rights of Data subjects for
the period of verification in case of revealing false data or illegal actions.
- 6. DATA SECURITY
6.1. We have implemented technical and operational measures designed to protect your
Data from accidental loss and from unauthorized access, use, modification and disclosure.
6.2. Besides:
- When developing new or improving existing digital systems and processes, the Company implements
appropriate data protection in all its data processing operations;
- All Data you provide to us is stored in password-protected databases on our secure servers behind
firewalls, and we take all possible measures to ensure that the transmission of sensitive data for
payments and contributions is encrypted and adequately protected;
- Our employees are trained in the security of data processing and storage and pay special attention
to methods of protection against unauthorized disclosure of your Data.
- 7. GOVERNING LAW AND DISPUTES RESOLUTION
7.1. This Policy and other documents constituting the Agreement shall be governed by the
laws of the United Arab Emirates.
7.2. Any dispute arising in connection with or in relation to this Policy, other
documents constituting the Agreement with the User, or in relation to the Platform, including any
question regarding its existence, validity or termination, shall be resolved by the Parties through
negotiations. If no agreement is reached, the dispute shall be referred to and finally resolved in Dubai
Courts in accordance with the laws of the United Arab Emirates.
- 8. MISCELLANEOUS
8.1. We may make changes to this Privacy Policy without your consent. At the same time,
we notify you of such changes by sending information about them or a new version of the Privacy Policy
by e-mail specified and confirmed in your Account. By continuing to use the Platform, you consent to
such changes.
8.2. This Privacy Policy, the Terms, Risk Statement, and the Cookie Policy constitute
the entire and sole Agreement. If any provision of the documents making up the Agreement is held to be
unlawful, void, or for any reason unenforceable, that provision shall be deemed severable from the other
terms and conditions and shall not affect the validity and enforceability of any remaining provisions of
the Agreement documents. This Privacy Policy, the Terms, Risk Statement, as well as the Cookie Policy
cannot be changed, canceled or modified, except as provided by us in the provisions of the Agreement
documents. No waiver by either party of any breach or default under the Agreement shall be deemed a
waiver of any prior or subsequent breach or default.
8.3. The new Privacy Policy comes into force from the moment it is posted on the
Platform, unless otherwise provided by the new edition of the Privacy Policy.
8.4. Any suggestions or questions about this Privacy Policy should be sent to us by
email.
8.5. This Privacy Policy is posted on the Website https://yes-boss.ae.
- 9. ADDRESS AND DETAILS OF THE COMPANY
Name of the company
YES BOSS LUXURY CAR TRANSPORT L.L.C
Registered office address
Office No. 607 — Malak Al Sayyah and Sons Investment LLC, Business Bay Dubai, UAE
RISK STATEMENT
This Risk Statement (hereinafter referred to as the “Risk Statement”, the
“Statement”) defines the User’s possible risks when using the YES BOSS LUXURY CAR
TRANSPORT digital platform available on Internet on the website https://yes-boss.ae, (hereinafter referred to as the
“Platform”), owned and operated by YES BOSS LUXURY CAR
TRANSPORT L.L.C, a Limited Liability Company incorporated in accordance with the laws
of the United Arab Emirates, commercial license number: 1146329 issued by the
Department of Economic Development (DED) of Dubai on 19/04/2023, registered at the address Office No. 607 —
Malak Al Sayyah and Sons Investment LLC, Business Bay Dubai, UAE (hereinafter referred to as the
“Company”, “we”) and the extent of the Company’s responsibility for these
risks in relation to the User.
This Statement is an integral part of the YES BOSS LUXURY CAR TRANSPORT digital platform
Terms of Use of the Platform (the “Terms”). The Terms, together with Privacy Policy,
Cookies Policy, and this Statement form a binding agreement (hereinafter referred to as the
“Agreement”) between the Company and you as a user (hereinafter referred to as
“You” or “User”) for your use of the Platform. By registering as a User of
the Platform, as well as using the Platform, you confirm your acceptance of the Agreement and your
authorization to use the Platform, its products and services. If you do not agree with the Terms, this Risk
Statement, Cookies Policy, or Privacy Policy, or not duly authorized to use the Platform, its products and
services, you must immediately stop using the Platform.
- 1. DISCLAIMER AND RISKS OF THE PLATFORM
1.1. We do not guarantee that all or any part of the Platform will be maintained at any time
to be accessible and usable.
1.2. The use of the Platform is fraught with risks, in particular such as:
- disclosure of your Data (according to the “Privacy Policy”) or other information;
- system failures, security restrictions, unauthorized removal of restrictions on use on the end device,
as well as other violations that may make use impossible; and
- abuse through manipulation with malware or unauthorized use, including loss or theft of the User’s
device that was used to access the Platform.
1.3. We have the right to block or disable the use of the Platform if the security
features developed by the operating system or the manufacturer of the device on which the Platform was
installed have been changed at any time (for example, a device that has been “hacked”). Accordingly, we do
not guarantee the functioning and operation of the Platform on end devices that have been so modified or do
not meet the technical requirements for using or accessing the Platform.
1.4. Each User acknowledges and accepts the risks that may arise as a result of Internet
transactions conducted through open systems available to any person, acknowledges that, despite data
encryption, connection to the Platform from the User’s personal computer or electronic mobile device via the
Internet may be visible to others persons. We may also use servers and other computing equipment located in
any jurisdiction around the world to provide any part of the Platform.
1.5. We exclude any and all liability for loss or damage caused by transmission errors,
technical failures, breakdowns, interruptions or tampering with the transmission network, IT
systems/computers of the User or any third party (including systems that are in the public domain).
1.6. We may use technologies, services, or authentication or verification measures that we
deem desirable or appropriate. Such measures may include multi-factor authentication or the use of biometric
information to access the Platform. There is no guarantee that such technologies, services or authentication
measures will be completely secure, adequate or successful in preventing unauthorized access or use of the
Platform, or hacking or identity theft.
1.7. While we take reasonable steps to protect the security and privacy of the Platform and
your Data in accordance with applicable law, we cannot guarantee the security of all transmissions or any
network or system that stores or processes your Data, Account or information about transactions. To the
extent permitted by law, we will notify you of any unauthorized access, use or disclosure of your Data if we
become aware of it. Upon receipt of such notice, you are responsible for following the instructions set out
in it, including the immediate change of user credentials and other actions to prevent unauthorized access
to your account or Data.
1.8. Under no circumstances, including under the theory of law (tort, contract, direct
liability or otherwise), shall we or any third party be liable to you or any other person for any damages
arising from:
- the use of or the misuse or inability to use the Platform, or any account on the Platform, whether such
damages are direct, indirect, special, incidental or consequential damages of any nature, including
losses from purchasing, loss of information, business interruption or lost profit, loss of profits or
loss of data, or liability under any contract, negligence, strict liability or;
- other liability arising out of or relating in any way to the Platform, or any account on the Platform,
to any claim or demand of any third party even if we knew or had the basics any belief that such
damages, claims or demands may arise if the above disclaimer and disclaimer is to be held invalid or
ineffective.
1.8.1. Some jurisdictions do not allow the exclusion or limitation of certain warranties
and/or liabilities, so some of the above limitations or exclusions may not apply to you.
1.9. We are not responsible for our failure to perform any obligations under the Agreement
due to events beyond our control, and the time provided for the performance of such obligations is extended
by a period of time equal to the duration of such events. Events beyond our control include, without
limitation:
- bank failures, collapse or fluctuations of the virtual currency market, failures in the processing of
transactions on credit or debit cards, governmental or intergovernmental regulation or restrictions,
changes in legislation, the consequences of actions and decisions of public authorities or interstate
bodies and organizations;
- natural disasters, war, riots, arson, embargoes, civil commotions, strikes, labor disputes, strikes,
fires, floods, earthquakes, hurricanes, tropical storms or other natural disasters or accidents, lack of
labor or materials, lack of transport, equipment , fuel, energy, equipment failures, acts of civil or
military power or terrorism, fiber optic failures, weather conditions;
- violations or malfunctions of third parties, technical problems, including hardware and software
failures and other malfunctions, failure of the infrastructure of telecommunications or information
services, hacking, spamming or failure of any computer, server or software failures due to or as a
result of vandalism, theft, telephone outages, power outages, Internet outages, viruses, as well as
mechanical, power or communication failures and other circumstances beyond our control.
1.10. In no event shall our liability, regardless of the form of action and damages suffered
by you, exceed the highest aggregate amount paid by you to us in connection with your use of the Platform.
- 2. GOVERNING LAW AND DISPUTES RESOLUTION
2.1. This Statement and other documents constituting the Agreement shall be governed by the
laws of the United Arab Emirates.
2.2. Any dispute arising in connection with or in relation to this Statement, other
documents constituting the Agreement with the User, or in relation to the Platform, including any question
regarding its existence, validity or termination, shall be resolved by the Parties through negotiations. If
no agreement is reached, the dispute shall be referred to and finally resolved in Dubai Courts in accordance
with the laws of the United Arab Emirates.
- 3. MISCELLANEOUS
3.1. We may make changes to this Risk Statement without your consent. At the same time, we
notify you of such changes by sending information about them or a new version of the Risk Statement by
e-mail specified and confirmed in your Account. By continuing to use the Platform, you consent to such
changes.
3.2. This Statement, the Terms, Cookies Policy, and the Privacy Policy constitute the entire
and sole Agreement between you and the Company. If any provision of the documents making up the Agreement is
held to be unlawful, void, or for any reason unenforceable, that provision shall be deemed severable from
the other terms and conditions and shall not affect the validity and enforceability of any remaining
provisions of the Agreement documents. This Statement, the Terms, Cookies Policy as well as the Privacy
Policy cannot be changed, canceled or modified, except as provided by us in the provisions of the Agreement
documents. No waiver by either party of any breach or default under the Agreement shall be deemed a waiver
of any prior or subsequent breach or default.
3.3. The new Risk Statement comes into force from the moment it is posted on the Platform,
unless otherwise provided by the new edition of the Risk Statement.
3.4. Any suggestions or questions about this Risk Statement should be sent to us by email manager@yes-boss.ae.
3.5. This Risk Statement is posted on the page at the Website https://yes-boss.ae
- 4. ADDRESS AND DETAILS OF THE COMPANY
Name of the company
YES BOSS LUXURY CAR TRANSPORT L.L.C
Registered office address
Office No. 607 — Malak Al Sayyah and Sons Investment LLC, Business Bay Dubai, UAE
PARTNER AGREEMENT
This Partner Agreement constitutes the full agreement between the Partner (also referred
to as “you”) and YES BOSS LUXURY CAR TRANSPORT platform, (hereinafter
referred to as the “Platform”), owned and operated by YES BOSS LUXURY
CAR TRANSPORT L.L.C, a Limited Liability Company incorporated in
accordance with the laws of the United Arab Emirates, commercial license number:
1146329 issued by the Department of Economic Development (DED) of Dubai on 19/04/2023,
registered at the address Office No. 607 — Malak Al Sayyah and Sons Investment LLC, Business Bay
Dubai, UAE (hereinafter referred to as the “Company”, “we”).
The Company in relation to the Partner offering Passenger Transport Services through the
Platform as defined below.
By registering as a Partner via Company’s Website you as a Partner agree to be bound
by this Partner Agreement (“Agreement”). This Agreement also applies to the
supply of all Passenger Transport Services. Please review this Agreement carefully before you
accept the applicability thereof by registering as a Partner of the Company on the Website.
The Partner and the Company may hereinafter be referred to as the Parties to this Partner Agreement.
- 1. DEFINITIONS
“Cancellation Fees” means the cancellation fees set out below in this Agreement.
“Client (s)” means the individual (s) attracted and/or provided by the Partner in order
to use the Passenger Transport Services as defined below. The Partner after completing the registration
on the Website, books the Company’s services for the Partner’s Clients via the Partner’s Account on the
Website.
“Company” means YES BOSS LUXURY CAR TRANSPORT L.L.C, a
Limited Liability Company incorporated in accordance with the laws of the United Arab Emirates,
commercial license number: 1146329 issued by the Department of Economic Development
(DED) of Dubai on 19/04/2023.
“Driver” means a natural person or legal entity providing Passenger
Transport Services. All Drivers are licensed and certified in accordance with all applicable
(local) laws and regulations and all Driver vehicles are licensed and certified in accordance with
all applicable (local) laws and regulations.
“Drop-Off Location” means the location specified by the Partner in the
Passenger Transport Booking Request: where a Driver is required to drop off
a Passenger in the case of a Passenger Transport Services.
“Partner” means a legal person who via its authorized representatives books Passenger
Transport Services on the Company’s Website and via Partner Account for its Clients on the terms of this
Agreement.
“Partner’s Account” means an account on the Website registered and used by the Partner
in order to book the Passenger Transport Services for its Clients on the terms of this Agreement.
“Passenger Transport Booking Request” means the Partner’s request via the Website
for a Driver to perform the Passenger Transport Services, setting out details of the desired
Pick-Up Time, Pick-Up Location, Drop-Off Location and any other information required by the Driver
relating to the requested Passenger Transport Services.
“Passenger Transport Services” means the private hire transportation of Client (s)
from one location to another by a Driver in accordance with a Passenger
Transport Booking Request, this Agreement, and any applicable policies of the Company, (local) laws
or regulations.
“Platform” means the digital Platform located on the Website as defined below and
available to the clients via the YES BOSS Application in App Store, Google Play and similar resources.
“Pick-Up Location” means the location specified by the Partner in the
Passenger Transport Booking Request where a Driver is required to pick up its
Clients (s).
“Pick-Up Time” means the time specified by the User, and confirmed by the
Driver, to collect Client (s) in respect of the Passenger Transport Services.
“Transport Charges” means the transport charges specified in this Agreement.
“Website” means the Company’s website located on https://yes-boss.ae. You should register via the Website to become a
Partner of the Company in order to provide Company’s services to your clients.
- 2. CREATING AN ACCOUNT
2.1. The Partner has the access to Partner’s account only via the Website. All the
Partner’s bookings shall be made via the Website only. Before being able to place a Passenger
Transport Booking Request Partners must either create a corporate account (Partner’s Account) via
the Website.
2.2. Corporate accounts are meant for commercial use within the business sector, whereby certain benefits
may apply between the Partner and the Company, as well as between the Partner and its Clients (as
defined by separate agreements between the Partners and the Clients), using the Passenger Transport
Services and provided to the Company by the Partner.
2.3. In order to create a corporate account, a Partner’s authorized representative
shares his/her first name, last name, email address, telephone number, company name, company registered
number, company registered address, credit card data and/or corporate bank account details, as well as
another details of the Partner that can be requested by the Company anytime in the future. The Partner
guarantees that all data provided is true, correct and up to date. It is not
possible to link a credit card to a corporate account which is not registered
in the Partner’s name or name of duly authorized person of the Partner.
2.4. The Company may suspend or terminate business accounts at any time for any reason
including without limitation if the Company has reasons to believe that the account
is created with false data or otherwise used for fraudulent purposes.
- 3. CONDITIONS OF USE
3.1. The Partner will not, nor allow third parties on the Partner’s behalf to (i) make and
distribute copies of the Platform (ii) attempt to copy, rent, sub-license, loan, merge,
reproduce, alter, modify, reverse engineer, disassemble, decompile, transfer, exchange, translate, hack,
distribute, harm or misuse the Platform; or (iii) create derivative works of the
of any kind whatsoever.
3.2. The Company reserves the right to amend or withdraw the Platform, or charge for the
Platform or service provided to the Clients in accordance with its policies, at any
time and for any reason.
3.3. The Partner acknowledge that the terms of agreement with Partner’s respective internet network
provider (“Provider”) will continue to apply when using the Platform. As a result, the
Partner may be charged by the Provider for access to network connection services for the
duration of the connection while accessing the Platform or any such third party charges as may
arise. Partners accept responsibility for any such charges that arise.
3.4. If the Partner is not the bill payer for the mobile telephone or handheld device
being used to access the Platform, the Partner will be assumed to have received permission
from the bill payer for using the Platform.
3.5. All Partners shall ensure that at all times they comply with and shall procure that each Client
(where and to the extent it’s applicable) complies with this Agreement. Any failure to comply shall
result in immediate suspension of the Partner’s right to access the Platform Passenger
Transport Services. Further, to the extent the Driver considers that the Partner or Client
is not in compliance with this Agreement to due extent, it shall be entitled
to cancel the provision of the relevant Driver Services.
- 4. BOOKING PASSENGER TRANSPORT SERVICES
4.1. The Partner may request Passenger Transport Services by submitting a Passenger Transport
Booking Request via the Website only.
4.2. By submitting a Passenger Transport Booking Request, the Partner is offering
to purchase Passenger Transport Services subject to this Agreement. This does not mean that
the Passenger Transport Booking Request has been accepted.
4.3. The Company acts as an agent on behalf of the Drivers and is authorised
to accept and allocate Passenger Transport Booking Requests on their behalf.
4.4. All the bookings are made by contacting a Yes Boss manager using the Platform. The services provided
by the Company through the Website by means of contacting a Yes Boss manager include: (i) the
acceptance of Booking Requests by a manager; (ii) provision of the booking confirmation
to a Partner by a manager.
4.5. The Company may not confirm the Booking Request by the Partner. In this case, the Company shall
inform the Partner within reasonable period of time, but not more than (120) minutes from placing of
Booking Request by the Partner. The Company may suggest another vehicle type or another time of Pick Up
to the Partner as not initially requested by the Partner.
4.6. Registration on Website as a Partner is provided by the Company to Partners free of
charge.
- 5. APPLICABLE FEES
5.1. Transport fees. The Company (acting as an intermediary between the Driver and the
User) shall charge the Partner the agreed transport fees for the provision of Passenger Transport
Services (the allocation of which shall be subject to a separate agreement between
the Company and the Driver), calculated in accordance with its set rate for such services for the
Partners (“Transport Charges”). Transport fees are calculated in the application according to the
Company’s formula.
5.2. Cancellation Fees. In the case where Partner cancels a Passenger Transport Booking
Request less than 12 hours before the booking time if it is transfer order, and less than 6 hours
if it is rent order, before the agreed Pick Up, or the Company (either itself or at the
Driver’s request) cancels a Passenger Transport Booking Request due to:
- the Passenger not being at the agreed Pick-Up Location at the Pick-Up Time; and/or
- The Partner being in breach of this Agreement.
5.2.1. Cancellation fees in any case shall not exceed 50 % (fifty per cent) of the booking cost.
5.3. The Company will charge the Partner a cancellation fee, including waiting time, which will
be at least the amount of the minimum fare (“Cancellation Fees”). Cancellation fees if cannot
be held on the prepaid balance of the Partner, shall be reimbursed from credit card details of the
Partner in the Partner’s Account or reimbursed by issuing an invoice, depending on the payment method
used and preferred between the Parties.
- 6. PAYMENTS
6.1. All the bookings from the Partner shall be paid on monthly basis. Partners shall pay each invoice
to the Company within 30 days of the date of the invoice unless otherwise agreed
in writing with the Company.
6.2. The following payment methods are accepted by the Company:
6.2.1 Credit card payments. The Partner may link a credit card details in Partner’s account if it is
preferred by the Partner;
6.2.2. Payment Using Corporate Account.
6.3. The Company reserves the right to immediately suspend the Partner’s access to the
Partner’s account and its features in the event of any overdue payment.
6.4. If for any reason any payment is not made when due, the Company reserves the right
to be paid on an indemnity basis any costs the Company incurs in recovering any
money due under any and all unpaid invoices (and the costs of recovering such costs) including the
Company’s administrative costs and any associated costs incurred with lawyers or debt collection
agencies. The Company’s administrative costs may include the cost of employing the staff concerned
and the overheads attributable to them for the time spent.
6.5. Promotion rides and rewards. The Company may provide the Partners with promotional rides. The
Company is free to delete promotional rides or rewards from the Partner’s account
at any time, in particular when the Company has reasons to believe that the Partner
engages in referral fraud by creating duplicate accounts.
6.6. Payment processors. In order to charge set rates, the Company uses services of third
party payment processors. The Company is not responsible or liable for errors by these
payment processors.
6.7. No refunds. To the fullest extent permitted by law, all payments charged by the
Company are non-refundable
- 7. RULES OF CONDUCT FOR CLIENTS
7.1 All Partners guarantee that their Clients will comply with the following rules and guidelines:
- No more than 4 (four) passengers in one vehicle (or 8 (eight) passengers for
V-class). No smoking.
- No littering, eating or spilling of liquids.
- No distracting the driver from the road.
- No causing hazardous situations.
7.2 In case of repair for damage to, or necessary cleaning of, Driver’s vehicles and resulting
from Clients conduct when using the Driver Services in excess of normal “wear and tear”, such
damages and necessary cleaning shall be reimbursed by the Company and compensated to the Driver
according to the procedure prescribed by the applicable law.
7.3. In case of smoking in the vehicle by the Client, the Partner shall be fined by the Company for 360
AED for this violation. The Partner is entitled to reimburse such expenses from the Client directly.
- 8. DATA PROTECTION AND PRIVACY
8.1. The Company guarantees its Partners and the Clients that personal data remains safe and private. Any
personal data that the Partner supplies to the Company when using the Partner Account will
be used by the Company in accordance with UAE data protection rules and Privacy Policy.
8.2. The Company does not store credit card data. The Company holds PCI-DSS certification
to ascertain this.
- 9. INTELLECTUAL PROPERTY RIGHTS AND LICENCE
9.1. All trademark rights, copyright, database rights and any other intellectual property rights
of any nature vesting in the Platform together with the underlying software code are
exclusively owned by the Company.
9.2. The Company hereby grants the Partner a worldwide, non-exclusive, non-transferable royalty-free
revocable license to use the Website and Partner Account for business use in accordance with
this Partner Agreement.
- 10. DISCLAIMER OF WARRANTIES
10.1. The Company will use reasonable efforts to make the Website available at all times.
However, the Partner acknowledges the Website is provided over the internet and mobile networks,
and thus the quality and availability of the Website may be affected by factors outside
the Company’s reasonable control.
10.2. The Company sub-contractors do not accept any responsibility whatsoever for unavailability
of the Website, or any difficulty or inability to download or access content
or any other communication system failure which may result in the Website being unavailable.
10.3. The Company will not be responsible for any support or maintenance for the Website.
10.4. To the maximum extent permitted by law, the Company hereby disclaims all implied
warranties with regard to the Website. The Website and software are provided “as is” and
“as available” without warranty of any kind.
- 11. LIMITATION OF LIABILITY
11.1. To the fullest extent permitted by law, the Company is in no event liable
for any indirect, punitive, exemplary or consequential losses or damages of whatsoever
kind suffered or incurred by Partners and/or Clients arising out of the Driver Services.
11.2. If a Partner or Client has any complaints regarding the actions or inactions
of any Driver (s), then it shall contact the Company in the first instance.
11.3. Neither is the Company or Driver in any event liable for:
- the actions or inactions of Partners or Clients;
- failure to meet any of the Company’s obligations under this Agreement where such failure
is due to events beyond the Company’s control (for example a network failure);
- any damage or alteration to the Partner’s equipment including but not limited
to computer equipment, handheld device or mobile telephones as a result
of the installation or use of the Website; and
11.4. Nothing in this Agreement shall exclude or limit the Company’s liability for a) death
or personal injury caused by the Company’s negligence; b) fraud; or c) any other
liability which cannot be excluded or limited under applicable law.
- 12. GOVERNING LAW AND DISPUTES RESOLUTION
12.1. This Agreement shall be governed by the laws of the United Arab Emirates.
12.2. Any dispute arising in connection with or in relation to this Agreement, including any question
regarding its existence, validity or termination, all non-contractual obligations arising in any
way whatsoever out of or in connection with the Agreement, shall be resolved by the Parties
through negotiations. If no agreement is reached, the dispute shall be referred to and finally resolved
in Dubai Courts in accordance with the laws of the United Arab Emirates.
- 13. MISCELLANEOUS
13.1. For any suggestions, complaints or questions, please mail us via manager@yes-boss.ae
13.2. The Company may make changes to this Agreement without your consent. At the same time, we notify
you of such changes by sending information about them or a new version of the Partner Agreement by
e-mail specified and confirmed in your Partner’s Account. By continuing to use the Website and Partner’s
Account, you consent to such changes.
13.3. The new Agreement is effective from the moment it is sent to you by e-mail, unless otherwise
provided by the new edition of this Agreement.
- 14. ADDRESS AND DETAILS OF THE COMPANY
Name of the company
YES BOSS LUXURY CAR TRANSPORT L.L.C
Registered office address
Office No. 607 — Malak Al Sayyah and Sons Investment LLC, Business Bay Dubai, UAE
TERMS OF USE AND OFFER
These Terms of Use (hereinafter referred to as the “Terms”) govern the use of YES
BOSS LUXURY CAR TRANSPORT digital platform, (hereinafter referred to as the
“Platform”) the owned and operated by YES BOSS LUXURY CAR
TRANSPORT L.L.C, a Limited Liability Company incorporated in accordance with the laws
of the United Arab Emirates, commercial license number: 1146329 issued by the
Department of Economic Development (DED) of Dubai on 19/04/2023, registered at the address YES BOSS
LUXURY CAR TRANSPORT(hereinafter referred to as the “Company”, “we”),
including the website https://yes-boss.ae and the YES BOSS Application,
which provides access to the Platform services and available in App store/Google Play or similar resources.
These Terms are an offer, by accepting which the User agrees with the provisions contained therein.
Acceptance is expressed in your confirmation of registration as a User of the Platform in accordance with
these Terms.
The Terms, together with the Risk Statement, Privacy Policy and Cookies Policy form a binding agreement
(hereinafter referred to as the “Agreement”) between the Company and you as a user
(hereinafter referred to as “you” or “User”) for your individual use of
the Platform. By registering as a User of the Platform, as well as using the Platform, you confirm your
acceptance of the Agreement and your authorization to use the Platform, its products and services. If you do
not agree with the Terms, this Risk Statement, Cookies Policy, or Privacy Policy, or not duly authorized to
use the Platform, its products and services, you must immediately stop using the Platform.
Please review these Terms carefully before you accept the applicability thereof by registering on the
Platform.
1.DEFINITIONS
“Platform” means YE YES BOSS LUXURY CAR TRANSPORT digital platform,
(hereinafter referred to as the “Platform”) the owned and operated by YES BOSS LUXURY CAR
TRANSPORT L.L.C, to enable User to book Driver Services in accordance with these Terms.
“Booking Request” means a Passenger Transport Booking Request in the case of
Passenger Transport Services.
“Cancellation Fees” means the cancelation fees set out in clause 6.
“Driver” means a natural person or legal entity providing Passenger
Transport
Services, as applicable. All Drivers are licensed and certified in accordance with all applicable
local laws and regulations and also drive vehicles licensed and certified in accordance with all applicable
local laws and regulations.
“Drop-Off Location” means location specified by User in the Booking Request where
Driver is required to drop off a Passenger in the case of Passenger Transport
Services.
“Passenger” means the natural person (who may be the User or another individual)
who is the subject of the Passenger Transport Service.
“Passenger Transport Booking Request” means the User’s request via the Platform for
a Driver to perform the Passenger Transport Service, setting out details of the desired
Pick-Up Time, Pick-Up Location, Drop-Off Location and any other information required by the Driver
relating to the requested Passenger Transport Service.
“Passenger Transport Service” means the private hire transportation
of a Passenger
from one location to another by a Driver in accordance with a Passenger Transport
Booking Request and these Terms.
“Pick-Up Location” means location specified by User in the Booking Request where
Driver is required to pick up a Passenger in the case of a Passenger
Transport Services.
“Pick-Up Time” means time specified by User, and confirmed by Driver,
to collect a Passenger in respect of the Passenger Transport Services.
“Transport Charges” means the transport charges specified in the Terms.
2.REGISTERING A USER ACCOUNT
2.1. Before being able to place a Booking Request via the Platform, User must either create
a personal account or a corporate account via the Platform. Personal accounts are solely
meant for private, non-commercial use. Corporate accounts are meant for commercial use within the
business sector, whereby certain benefits apply.
2.2. In order to create a personal account, User shares his/her first name, last name, email
address, telephone number and credit card data. User guarantees that all data provided are true, correct and
up to date. It is not possible to link a credit card to a personal
account which is not registered in User’s name.
2.3. In order to create a corporate account, User shares his/her first name, last name, email
address, mobile phone number, company name, company registered number, company registered address and credit
card data. User guarantees that all data provided are true, correct and up to date.
It is not possible to link a credit card to a corporate account which
is not registered in User’s name. The Platform may request to provide the documents to prove the
identity of the User or/and corporate details, if applicable.
2.4. The Platform may suspend or terminate personal or business accounts at any time for any
reason including without limitation if the Platform has reasons to believe that the account
is created with false data or otherwise used for fraudulent purposes.
3.USE OF THE PLATFORM
3.1. User will not resell any Drivers Services offered via the Platform.
3.2. User will not, nor allow third parties on User’s behalf to (i) make and distribute copies
of the Platform (ii) attempt to copy, rent, sub-license, loan, merge, reproduce, alter, modify,
reverse engineer, disassemble, decompile, transfer, exchange, translate, hack, distribute, harm
or misuse the Platform; or (iii) create derivative works of the Platform of any kind
whatsoever.
3.3. We reserve the right to amend or withdraw the Platform, or charge for the Platform
or service provided to User in accordance with these Terms, at any time and for any
reason.
3.4. User acknowledges that the terms of agreement with User’s respective mobile or internet network
provider (‘Provider’) will continue to apply when using the Platform. As a result, User may
be charged by the Provider for access to network connection services for the duration
of the connection while accessing the Platform or any such third party charges as may arise.
User accepts responsibility for any such charges that arise.
3.5. If User is not the bill payer for the mobile telephone or handheld device being used to
access the Platform, User will be assumed to have received permission from the bill payer for
using the Platform.
3.6. User shall ensure that at all time it complies with and shall procure that each Passenger
complies with these Terms. Any failure to comply shall result in immediate suspension of the
User’s right to access the Platform. Further, to the extent the Driver considers that User and/or
Passenger is not in compliance with these Terms, it shall be entitled to cancel the
provision of the relevant Services.
4.BOOKING THE SERVICES
4.1. Users may request Passenger Transport Services by submitting a Passenger Transport Booking
Request via the Platform.
4.2. By submitting a Booking Request, User is offering to purchase Passenger Transport
Services subject to these Terms. This does not mean the Booking Request has been accepted.
A contract between the User and the Driver for the purchase of Passenger Transport Services will
only be made when the Partner/Driver, as applicable, accepts a Booking Request.
4.3. The Platform acts as an agent on behalf of the Drivers and is authorised
to accept and allocate Booking Requests on their behalf. The User acknowledges and agrees that
although the Company may accept and allocate Booking Requests via the Platform, the Driver Services are
provided by the Driver (and not by the Platform) and contracts for the Passenger Transport
Services are made between the User and the Driver. A contract between the User and the Driver will
be formed once the Platform has allocated the Booking Request to a specific Driver and issued
confirmation of the booking to User through the Platform in accordance with and subject
to these Terms.
4.4. Once the contract between the User and the Driver is formed, it may be cancelled
by User at any time without reason by notifying the Driver directly or using the Platform
subject to payment of a Cancellation Fees and any applicable Transport Charges
in accordance with clause 6.
4.5. The services provided by the Platform include: (i) the acceptance of Booking Requests and
allocating of each accepted Booking Request to a Driver; (ii) provision of the booking
confirmation to a User before their journey start; (iii) keeping a record of each
accepted Booking Request and remote monitoring of the performance of the Passenger Transport
Services by a Driver; and (iv) receipt of and dealing with feedback, questions and complaints
relating to the Driver Services, as well managing any lost property queries relating to the
Driver Services.
4.6. Access to and use of the Platform for Driver Services is provided by the Company
to User free of charge. The Transport Charges for Driver Services provided by the Driver can also
be found through the Platform. These may be modified or updated from time to time.
It is User’s responsibility to remain informed about the current rates applicable to the
services made available through the Platform.
5.SERVICES AND OTHER FEES
5.1. The up to date fares can be found at the Website or/and App of the Company.
5.2. Transport fees. The Platform, acting as an intermediary between Driver and User, shall be
entitled to charge User the agreed transport fees for the provision of Driver Services calculated
in accordance with its set rate for the Driver Services (“Transport Charges”).
5.3. Cancellation Fees. In the case where individual User cancels a Booking Request 5 minutes
after
Driver has been assigned, or the Driver cancels a Booking Request due to (1) the Passenger
not being at the agreed Pick-Up Location at the Pick-Up Time or (2) User being in breach
of these Terms, the Platform will charge the User a cancellation fee including waiting time, which fee
will at least be the amount of minimum fare (“Cancellation Fees”).
6.PAYMENTS
6.1. Payment Using Personal Account
6.1.2. Credit card payments only. Passenger Transport Services booked via the Platform can only be paid
by credit card. After the ride, the set rate shall be charged automatically.
6.1.3. Timing. Transport Charges and Cancelation Fees shall be charged automatically by the Platform,
acting as an intermediary between Driver and User once Driver has confirmed that Services have
been completed and/or Services have been cancelled using the credit card linked to the personal
account.
6.1.4. Insufficient funds on credit card. In case after the ride it appears that the credit
card linked to User’s personal account does not have sufficient funds to cover the fare, User
is obliged to add credit to his/her card within a week. Until the Platform has been able
to charge the unpaid fare, User’s personal account will be locked. After receipt of the
payment your personal account will be unlocked, User will then be free to continue to use the
services offered via the Platform.
6.1.5. Multiple credit cards. User may link multiple credit cards to a personal account and choose
the preferred card when making a Booking Request. In the event that the Platform is unable
to charge the preferred card, it will charge any other card linked to User’s personal
account.
6.1.6. Preauthorization. The Platform may pre-authorize User’s credit card to ensure that there
are enough funds to pay for the booked ride.
6.2. Payment Using Corporate Account
6.2.1. Monthly payment. Users of a corporate account can elect to pay monthly. The
Platform will provide a detailed invoice on the first date of each month setting out all
Transport Charges and Cancellation Fees incurred under that corporate account in the preceding month.
6.2.2. The User shall pay each invoice to the Platform within 30 days of the date of the invoice
unless otherwise agreed in writing with the Platform.
6.2.3. The Platform reserves the right to immediately suspend User’s access to the corporate
account and its features in the event of any overdue payment.
6.2.4. If for any reason any payment is not made when due, the Platform reserves the right
to be paid on an indemnity basis any costs the Platform incurs in recovering any money
due under any and all unpaid invoices (and the costs of recovering such costs) including the Platform’s
administrative costs and any associated costs incurred with lawyers or debt collection agencies. The
Platform’s administrative costs may include the cost of employing the staff concerned and the overheads
attributable to them for the time spent.
6.3. Promotion rides and rewards
The Platform may provide new Users with promotional rides, or reward existing Users for inviting others
who make a first journey. The Platform is free to delete promotional rides or rewards from
User’s personal and/or corporate account at any time, in particular when the Platform has reasons
to believe that User engages in referral fraud by creating duplicate accounts.
6.4. Payment processors. In order to charge set rates, the Platform uses services of third
party payment processors. The Platform is not responsible or liable for errors by these
payment processors.
6.5. No refunds. To the fullest extent permitted by law, all payments charged by the
Platform are non-refundable.
7.RULES OF CONDUCT FOR PASSENGERS
7.1 User guarantees that Passengers will comply with the following rules and guidelines:
- No more than 4 (four) passengers in one vehicle (or 8 (eight) passengers for V-class).
- No smoking.
- No littering, eating or spilling of liquids.
- No distracting the driver from the road.
- No causing hazardous situations.
7.2. User shall be responsible for the cost of repair for damage to, or necessary cleaning
of,
Driver’s vehicles and resulting from the Driver Services in excess of normal “wear and tear”
damages and necessary cleaning. In the event that Driver reports the need for repair or cleaning
via submitting to the Platform and to the User a photo or video proof of the
damages or soiling, and such request is verified in the Platform’s reasonable discretion, we
reserve the right to facilitate payment for such repair or cleaning on behalf of the Driver
using User’s payment method designated in User’s account. Such amounts will be transferred
by the Platform to the Driver and are non-refundable. User will receive an email with
a receipt evidencing that the amount charged is equal to the cost of cleaning or repair.
7.2. In particular, but without prejudice to the generality of this clause 8, should
a User and/or Passenger smoke in any vehicle whilst using the Passenger Transport Service, then
the Platform shall be entitled to apply a cleaning fee of AED 360, which will
be automatically charged to the User’s primary payment method.
8.DATA PROTECTION AND PRIVACY
8.1. The Platform guarantees its Users that personal data remains safe and private. Any personal data that
User supplies to the Company when using the Platform will be used by the Platform
in accordance with its PrivacyPolicy.
8.2. For quality assurance and training purposes, the Platform may record telephone calls between Users and
Drivers, as well as telephone calls between Users and customer support.
8.3. The Platform does not store credit card data. The Company holds PCI-DSS certification to ascertain
this.
9.INTELLECTUAL PROPERTY RIGHTS AND LICENSE
9.1. All trademark rights, copyright, database rights and any other intellectual property rights of any
nature vesting in the Platform together with the underlying software code are exclusively owned
by the Company and/or its group of companies.
9.2. The Company hereby grants User a worldwide, non-exclusive, non-transferable royalty-free revocable
license to use the Platform for business and personal use in accordance with these Terms.
10.AVAILABILITY OF THE PLATFORM, DISCLAIMER OF WARRANTIES
10.1. This Platform is available on the website https://yes-boss.ae
and on handheld mobile devices running Apple iOS and Android OS Operating Systems. The Platform
will use reasonable efforts to make the Platform available at all times. However, User
acknowledges the Platform is provided over the internet and mobile networks and thus the quality and
availability of the Platform may be affected by factors outside the Company’s reasonable
control.
10.2. The Company, its affiliates and sub-contractors do not accept any responsibility whatsoever for
unavailability of the Platform, or any difficulty or inability to download or access
content or any other communication system failure which may result in the Platform being
unavailable.
10.3. The Company will not be responsible for any support or maintenance for the Platform via the
Application.
10.4. To the maximum extent permitted by law, the Company hereby disclaims all implied warranties
with regard to the Application. The Platform and software are provided “as is” and “as
available” without warranty of any kind.
11.AVAILABILITY OF THE PLATFORM, DISCLAIMER OF WARRANTIES
11.1. In order to use the Platform via the Application, User is required to have
a compatible mobile telephone or handheld device, internet access, and the necessary minimum
specifications (’Software Requirements’).
11.2. The version of the Application software may be upgraded from time to time by the
Company, at its sole discretion, in order to add support for new functions and services.
12.LIMITATION OF LIABILITY
12.1. User acknowledges and agrees that the Company via the Platform only acts as an intermediary,
and does not provide the Driver Services itself. Consequently, to the fullest extent permitted
by law, the Company is in no event liable for any direct, indirect, punitive, exemplary
or consequential losses or damages of whatsoever kind suffered or incurred
by a User arising out of the actions or inactions of any Drivers (including any
failure by Driver to perform the Driver services). If User has any complaints regarding the
actions or inactions of any Driver (s), User shall consequently handle this with the Driver.
12.2. Neither is the Company or Driver in any event liable for:
- the actions or inactions of other Platform Users;
- the situation where Users mobile device is stolen and any third party subsequently makes use of User’s
personal or corporate account;
- failure to meet any of the Company’s obligations under these Terms where such failure is due to events
beyond the Company’s control (for example a network failure);
- any damage or alteration to User’s equipment including but not limited to computer equipment, handheld
device or mobile.
12.3. Nothing in these Terms shall exclude or limit the Company’s liability for a) death or
personal injury caused by the Company’s negligence; b) fraud; or c) any other liability which
cannot be excluded or limited under applicable law.
13.GOVERNING LAW AND DISPUTES RESOLUTION
13.1. These Terms and other documents constituting the Agreement shall be governed by the laws of the United
Arab Emirates.
13.2. Any dispute arising in connection with or in relation to these Terms, other documents constituting the
Agreement with the User, or in relation to the Platform, including any question regarding its existence,
validity or termination, all non-contractual obligations arising in any way whatsoever out
of or in connection with the Terms and Agreement, shall be resolved by the Parties through
negotiations. If no agreement is reached, the dispute shall be referred to and finally resolved in Dubai
Courts in accordance with the laws of the United Arab Emirates.
14.MISCELLANEOUS
14.1. For any suggestions, complaints or questions, please mail us via manager@yes-boss.ae or report us via the chat function
in the Platform.
14.2. The Company may make changes to these Terms without your consent. At the same time, we notify you of
such changes by sending information about them or a new version of the Terms by e-mail specified and
confirmed in your Account. By continuing to use the Platform, you consent to such changes.
14.2. These Terms, Cookies Policy, the Risk Statement, and the Privacy Policy constitute the entire and sole
Agreement between you and the Company. If any provision of the documents making up the Agreement is held to
be unlawful, void, or for any reason unenforceable, that provision shall be deemed severable from the other
terms and conditions and shall not affect the validity and enforceability of any remaining provisions of the
Agreement documents. These the Terms, the Risk Statement, Cookies Policy as well as the Privacy Policy
cannot be changed, canceled or modified, except as provided by us in the provisions of the Agreement
documents. No waiver by either party of any breach or default under the Agreement shall be deemed a waiver
of any prior or subsequent breach or default.
14.3. The new Terms come into force from the moment it is posted on the Platform, unless otherwise provided
by the new edition of the Terms.
15.ADDRESS AND DETAILS OF THE COMPANY
Name of the company
YES BOSS LUXURY CAR TRANSPORT L.L.C
Registered office address
Office No. 607 — Malak Al Sayyah and Sons Investment LLC, Business Bay Dubai, UAE
